Asia’s Customer Festival – 2014/oct


Date: 20-21 October 2014
Venue: SUNTEC, Singapore
Cost: S$2,725

This is a [D+D] supported event

Click here for full event details

20% discount available for [D+D] members

Email [D+D] for the code

event details

Are you looking for the key to win customers’ loyalty?

What is the best way to create amazing customer experiences?

What does it mean to be a truly “customer centric” organisation?

If your company is constantly battling with these challenges, you may just find the best strategies to counter them at Asia’s leading customer strategy show – Asia’s Customer Festival 2014.

Here’s what you can expect over the 2-day convention:

  • 600 attendees from across Asia’s customer-centric industries
  • 70+ thought leaders from leading brands in Asia will share in the premium conference and standard on-floor conference (premium ticket)
  • Over 20 individual case studies – listen to the success stories from top brands (premium ticket)
  • Immerse in interactive conference formats such as workshops and roundtable discussions (premium ticket)
  • 6 co-located streams: Loyalty, Big Data, Customer Experience, Customer Engagement, CRM, OmniChannel (premium ticket)
  • 30+ Standard on-floor sessions within the exhibition hall (free entry)
  • 15 hours of networking opportunities  (premium ticket)
  • Leading showcases by international loyalty and big data solution providers (free entry)
  • 1-2-1 partnering programme with key prospects using Total Customer App (premium ticket)
  • Networking Cocktail and The Customer Gamechanger Awards at the end of Day 1 (20 October) (premium ticket)

Key speakers in the premium conference include:

  • Dr Victor Tong, Director, Social and Cognitive Computing Department, Institute of High Performance Computing, A*STAR
  • Andreas Weigend, Director, Social Data Lab and Former Chief Scientist, Amazon
  • May-Ann Lim, Executive Director, Asia Cloud Computing Association
  • Kayzad Hiramanek, Chief Operating Officer, Avantha Ergo Life Insurance
  • Marcello Pace, President, Retail, Bata Emerging Markets
  • Marcus Tan, Regional Director BBM, Blackberry Asia
  • Lynette Low, Head of Customer Delight, Canon Singapore
  • Neal Cross, CIO, DBS Bank
  • Tony Yeoh, Vice President, Global Technology Asia Middle East Africa, Intercontinental Hotels
  • Ian Watson, Group Head of Customer Care, Jetstar Airways
  • Regina Vianney Ayudya, Head of Marketing Indonesia, Surfer Girl
  • Anil V. Pillai, Director, Terragni Consulting (P) and Founding member, CXPA & Customer Experience Professionals Association and India Chair, Neuroscience in Business Association
  • Randall Gocke, Managing Director, The Grand Palace Department Store
  • Prashant Kirtane, Co-Founder & CTO, Travelmob